Why My Yahoo Mail Is Not Opening PDF Attachments?

 Yahoo mail allows you to send emails with attachments and in case if you are not able to open any attachment then there are various reasons due to which Yahoo mail attachments stop opening and viewing its contents. One main reason behind this problem is PDF corruption. Whenever a person sends or receives a malware-infected PDF file that is attached to the email, it will not open up at the receiver’s end. You also can examine these errors and can solve if yahoo mail not opening PDF attachments.

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Solution for the PDF not opening issue

Encrypted File not supported: Yahoo does not support the encrypted files or files coded in that way to keep unauthorized people from viewing it. In the case of an encrypted file, you will find that Yahoo mail attachments not working. In such conditions ask your sender to send the PDF in normal format.

Check Browser Support: If the users cannot open PDF attachments in Yahoo mail that they need to check the browser that you are using that supports Yahoo mail. The list of browsers supported by Yahoo, Chrome version 25 or newer, IE 9.0 Safari 4.0 or advanced, and Firefox 19 or newer. If you still have the same problem in Yahoo after trying other solutions, after that download the latest version of one of those mentioned browsers.

Restart Computer: If you are unable to open PDF attachments in Yahoo mail, first of all, try to restart your computer or device. Other programs might be interrupting with the ability if Yahoo to access your PDF reader program and a simple reset can help to fix the issue. Sign out of Yahoo and switch off the computer. Wait a few minutes, and turn on the computer again and login in again to Yahoo mail and try to open the PDF again.

PDF Viewer Check: If restarting the PC does not fix the problem, make sure that you have got a PDF viewer installed. On a Windows computer, view installed programs by clicking on the Start menu and choosing “All Programs”. The most common PDF readers are Adobe programs that include Adobe Reader, but others typically has “PDF” somewhere in their names.

Download Reader: If you don’t see a PDF reader among the programs of your computer and you will need to download one to view PDF files. Adobe Reader is available for free, as are the Nitro and Foxit PDF readers. When the reader downloaded and installed, you might need to restart your PC to complete the installation. After that, try to open your PDF within the Yahoo! Mail again.

Update Reader:If you do have a PDF reader installed but still have issues while opening PDFs, you might need to update the reader. Open the reader and look for an “About this program” menu option. This tells you which version of the program which you are using. Use the reader’s “Check for Updates” menu option and if it has one, or locate to the website of the manufacturer and look for any advanced versions which might have been released and if you are using an older version, then upgrade to the advanced one and try to open your PDF once again.

Follow the above-given steps to make sure that you are using a strong network connection. Call on Yahoo Service to get in touch with the technical experts for instant and reliable support. The teams are available all the time to help you in any manner they can. The teams are highly experienced so they will serve you best while resolving the issue.


    Source URL:- https://www.yahoo-helpline.com/blog/why-my-yahoo-mail-is-not-opening-pdf-attachments/

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